Unicare Medical Center s.r.o.

I am deeply disappointed by the service at Unicare. This is not a premium service. Why?1) They got me an appointment with a Rheumatologist that is in June despite my fingers swelling up. I made two phone calls on my own and acquired an appointment 2 months earlier. I am not in a critical condition but imagine I was? this would mean I would have to wait 4 months to have an opportunity to be looked at. It’s absolutely bizarre how they could expect patients to wait this long. On their website it says “rhuematology” and they don’t have a Rhuematologist?2) Not what is expected for the money you spend for their service. The GP couldn’t understand the diagnosis for my problem so I had to approach a doctor in ANOTHER COUNTRY to find my diagnosis. It’s very very saddening and highly disappointing.Their premises are great and professional staff, but totally not worth the one-month rent equivalent fees you spend here. I don’t mind spending money as long as I get value. Unfortunately the latter was not fulfilled.No hate towards this establishment. Just something to consider before coming here.

I took my daughter for a school medical at Unicare Medical Centre in Prague recently. They do not accept VZP insurance so I ended up having to pay for the visit in full, but I was happy to do that for the sake of getting my daughter's school medical completed. However, despite seemingly being a professional outfit, I was shocked to the core by the experience. The attending pediatrician, who shall remain nameless, really upset both me and my daughter during the course of the appointment. She asked a multitude of probing questions about a wide array of topics, with many of them being very personal and completely unrelated to the matter at hand, and provided unsolicited and at times highly inappropriate advice. At one point she asked me to leave the room so that she could speak to my daughter about sensitive matters in confidence. When I was invited back in my daughter was clearly very upset, wanted to leave, and made it clear that she never wanted to go to Unicare again. I struggle to understand how the doctor in question is allowed to work with kids. Parents, DO NOT take your kids to Unicare.Edited in response to comments from Unicare:The 'comprehensive' examination did not include checking my daughter's ears, eyesight, blood pressure, reflexes etc so I don't understand how it would provide a baseline for general health. I appreciate that during a first appointment there may be many questions to ask but the approach to this was far from sensitive and the comments and unsolicited advice were over the top and inappropriate. It took me asking multiple times for the doctor to cease after I re-entered the room and found my daughter in a state of distress before she finally heeded my request. If you really wish the overall experience would be more positive" I'd suggest you heed my feedback and act on it. And consider providing an information sheet to new clients / parents so they know what will be covered in a first consult."

Had an excellent experience with this clinic. Suffered a medical problem whilst travelling through Prague - got an appointment here 3 hours after emailing and was then seen by an English speaking doctor, got an ultrasound, blood and urine tests all in the space of an hour - and then a diagnosis and prescription. Yes, it's expensive but if you have insurance then that's not an issue.

As a tourist visiting Prague, I strongly recommend this clinic. Professional and friendly staff, nurses and Doctors. Clinic is clean and modern, and I was admitted quickly and the whole process flows smoothly. Dr Moravcová listened attentively and displayed a trustworthy approach. Thank you! And congratulations on running a great facility.

Be careful the basic examination here is 2790 CZK which is 110 EUR!!!That's too much pricy and expensive.

Very competent doctor, very emphatic. Great practice, I felt very well looked after. I can definitely recommend it.

Scam-like opaqueness combined with unreal overpricing & unprofessional:1. Filling out forms upon arrival included an insurance info page. Submitted all forms, the staff not mentioning unacceptable insurance policy (VZP not accepted here fyi) after showing my card was unprofessional especially due to the price(pay details below)2. After including detailed medical descriptions for requesting appointment….Never providing/offering patients the option to view pricing prior to appointment visit or while in office prior to seeing Dr after i filled out insurance info and showed my unacceptable insurance card.3. Lets compare outrageous differences in prices of exact same examinations from an emergency room visit to this medical office:A. I went to the *emergency room* at Motol for urology examination including an ultrasound, Cost: 120.00 czkB. At Unicare, checking my health after previous antibiotics(emergency room unnecessary). Same examination with ultrasound. Results of urine test 2weeks later…Dont forget the punchline,Cost: 8900.00 czk

I am a patient of this clinic for two years already. I would like to share my positive experience with Unicare.I would like to note the professionalism of the doctors and the first staff. Doctors have always been very attentive, you can feel the care for the patient. The reception staff were also very helpful. We met halfway in some matters, helped to communicate with the insurance company and helped me with the documents, even when I was abroad!Definitely recommend this clinic to foreigners

Been here few times for vaccination and medical check up. Response are swift even on our short notice request. Receptionist and doctor are exceptionally professional and most importantly good in English and friendly. Highly recommended.

No. Don't recommend dental for kids.My son age 10 went for root canal.Not kid friendly - no care, attention or even skill.No gas and air or wand anesthesia dentistry used to help make the procedures easier, kinder and safer for kids.My son went straight into shock and pain, with no prior warning, only that he should close his eyes. The pain for him continued for near an hour and all the dentist kept saying, as he continued, was that my son wasn't in pain, (apparently my son was crying and shaking for no reason).My son left with a huge swollen lip which was still visible the following day, however the trauma still remains.I emailed and told them I would be using another clinic for further dentistry to finish my son's tooth.As with many professional" establishments we believe and hope all that is being done will be done for the safety and care of children. Sadly this is not the case here and looking back I realise how little was done to protect my son's safety."