VN17 Rooftop Suites by Prague Residences

It wasn't too hard to find the hotel. They also show you pictures on how to find the hotel. Great location because it's the middle of alot of shops and restaurant. The room was big and clean.

Loved it! Room was great, view was great, service was great! We asked for extra towels, response was very quick en no problem. Would totally recommend.

Very friendly and helpful staff. They has great recommendations for restaurants off the beaten path. Very clean, nice place. Also easy to find and centrally located on the main drag. We were able to go back to our room and drop off souvenirs and pick things we forgot a few times without going too far out of our way.

Clean and good equiped appartment, great lacation. But: hard to get info about the parking we booked and payd for, sent sent two messages asking for how to get there and got a reply when we already got home… luckily the nice lady from the hotline gave us advice on time.

Excellent location, We stayed at the VN17 apartment. It was very nicely modernised, well furnished and clean. Perfect stay for City break. The Bed and sofa-bed were comfortable, the only thing I would change are the pillows. They were way too puffy and high. Other than that excellent!The building consierge gentleman was just a delight, very helpful and caring. Excellent customer service and deserve a recognition!

The location is absolutely perfect. You can’t stay more central. Close to the metro, tram and a convenience store too. Our stay was 5/5, information about the apartment was spot on, nothing difficult or confusing with the self-check in. There were a few small things about the apartment some of which are an easy fix, such as a missing shoehorn or a hanger right in the hallway to hang your jacket and purse. The bathroom was beautiful and clean, although missing some shelves/storage which resulted in having to leave things on the floor. The water pressure was unfortunately nonexistent. Bed was amazingly huge and comfortable, big plus for the pillows. Terrace with the view over square was a cherry on the top. Another small minus was the fact that the tv was all in Russian and not changeable. I don’t mean the channels, but the actual tv software. Although big plus for YouTube and Netflix.All in all we had an amazing stay and everything still gets 5/5!

I accidentally canceled my reservation, despite the cancellation I had to pay the fee, I said ok I will pay, at least I said give my room again, they said no, they said you need to make a reservation again. I will pay money for the room I did not stay in short, a very bad and no value to the customer, really not helpful at all

‘Excellent stay in a lovely apartment’Location excellent. Modern clean apartments. Secure .Nice and welcoming reception desk staff especially Nicole and best of the best is Petra who is willing to go the extra mile in terms of customer service!Very comfortable bed, very clean apartment, property in top location in central Praha.Welcoming drink in the fridge, Easy to move around. Everything is really within walking distance. Worth the $$!

Basic needs were met. Safe and secure location. Good size with a balcony view. Beds were terrible. Large bed was actually two smaller ones pushed together, with a wooden beam in the middle. The mattress was sunken in and had terrible support. Made out of cheap egg crate foam. The pillows were awful as well, large and very lumpy. Also lacked things like paper towels for the kitchen.

Heating issue (they tried fixing it but couldn't, so they provided an electric heater, which was ok, else it is definitely fine