PPL CZ DEPO

Totally the worst service ever. The driver did not even bother to show up while my time was wasted waiting at home and only to receive an email that driver attempted but couldn't reach me. customer service there is a joke and don't understand why such companies can still exist.

Horrible behavior. After calling for like 4 times with them... no call no contacting me - they just say no one was home... stupid..no mails .. nothing is working. After that i went to Depo 10 - Lady at the window totaly arogant.. terrible company

I have no words. Blind people would do better delivery.I was lied that they were at my address, and now have to go outside of Prague to get my package. If I really had time for that, I would not order things online!I don't get how big company as DHL has partnership with this shameful and disgusting company".Customer service is a fictional part of their service.If I could rate it less

Shameful company with no interest in customer service and completely unprofessional. Express package not delivered after a month. They tell me to go pick it up at the depo, in any other country it would be an outrage. Avoid this company athat all costs

I've read the bad reviews and braced myself. It seems that PPL is able to thrive and prosper with no improvement in their services for years and years now. Foreign prefix in the cellphone number is a CERTAINTY of delivery failure if you don't have a doorbell or miss it's ringing for any reason. In the year 2021 the delivery staff is only allowed to call Czech telephone numbers. I am never using PPL again on principle. Bad or absent communication, incapability to communicate in English... just sift through the other reviews yourselves.

3 times they tried to deliver my parcel, I was waiting all day long and they couldn't find my adress? Really?

Pure nightmare every time. Please avoid this company if you can. Specially if you live in Prague area.I have to change my review a bit. If you live outside of Prague the service is much better!

Package delayed, no emails, no call. I call them up, they ask for my address (don't they have it?) and phone number (For packages from abroad we sometimes don't receive the phone number"). They promise to deliver the next day. I'm advise to call them up in the morning to confirm the delivery slot because "for packages from abroad SMS delivery notifications sometimes don't work". I call them up the next day

They simply did not bother. My package was pre- scheduled for an evening delivery. I waited and nothing arrived. I was able to speak to someone- but, was only lies to and sent on a wild goose chase. I am now going to have to taxi to the depot (15 miles away and back) to retrieve the 30 kg bag of my (medical service) dog's special allergy food. When I called and explained the need for the package, and that This food could not be purchased in Prague- I was told to feed her a sausage...she was a dog. Thanks, genius. She is one which is medically necessary for my day to day activities...one which has been formally trained to preform countless tasks. Glad your driver decided to kick off early on Friday. I needed to starve my dog, throw money away, and stress myself to the point of tears.

I had a call today from an unknown number at 11.08. Then I tried to call the number back(please, see the screenshots(tried to add images, but it seems it does not work)), but nobody replied to me .. tried several times from 11.38 till 11.45.At 12.53(please, see screenshot again) I receive a message telling me that my parcel should be delivered from 10 till 12(with the same number that called me attached).. HOW IS THAT POSSIBLE?? when it is already after 12??But it is not the end. I am opening my tracking now and it states - that my parcel IS ALREADY DELIVERED!Moreover, I tried to call them at 18.00 - they did not reply, saying they are closed, however their closing hours are till 20.00 How is that?PPL, where is my parcel. please??22004404222??I am really confused, what is even happening?Is someone else having my parcel delivered in the past?Should I have a time travel machine or what in order to fetch my mail with PPL?