Imperial Hotel Ostrava

Perfect location in Ostrava, close to shopping and the party street. Nice comfy bed with a perfect big pillow. Only negative is a small shower with really sleepery floors, so be careful when washing feets.Training room for those who need to that on vacation.Restaurant and bar with good food and beer, but cheaper alternatives around the hotel.Service is exellent and they all speak english enough to make your stay good.

Very good location downtown close to everything by walking.Rooms are mediocre at best with very old furnishings and a lot of issues - including missing bulbs.Otherwise it is comfortable for a couple of days stay.Breakfast is ok but don't expect anything original.

The quality of the room 550 does not match the price (3571 CZK).

The room is old and needs a renovation. Considering the price I expected more. The location is good, very central. There is are good parking possibilities and the breakfast is very good!

Even thouthe location is fantastic I am giving it overall 1*. My stay there was a disaster. First of all there is no pool not even a jacuzzi so pictures are misleading admins should take them off and be clear with information that pool was closed down. Rooms are clean but more a b&b standard than a 3* hotel. Beds are uncomfortable I woke up with a stiff neck. Its hot, aircon doesn't work and bedding is thick as if for russian winter. But the worst part of all: there was no hot water. I wanted to check out and get a refund. Was convinced I will get a discount upon the checkout if I only stayed. So I convinced my 3yo to bare the cold water only to not get any discount only excuse that it was a problem with a city water heating. Outrageous. Also ČK75 for water. That is €3 for 500ml.

The hotel is in a great location, however the rooms are in need of major refurbishment. Unfortunately, the room is not cleaned every day, towels are not changed every day and if they are cleaned, it is very vague and imprecise.You have to be very careful in the parking lot as it is very tight. The arrangement of parking spaces limits the possibility of leaving the parking space.The gym is completely unfurnished. No weight, no barbells or basic gym stuff.Breakfasts are affordable.Completely inadequate price to quality.Overall I do not recommend this hotel and I am surprised how a hotel like this can be 4 * ...

It's really strange that hotel is not either hospitality nor want to make any money on guests. As a supposed to be luxury (pretending) - hotel is not keeping it's own standards. Informing that kitchen is open till 21 Is not true. When we entered at 20:45 we were told is closed and they can give us soup. Receptionist was rude and didn't want to hear a complaint. Rooms depending from floor are different standard. As a plu - breakfasts are great.

Everythings fine, check-in, room was okay BUT the whole experience is ruined by a night shift front office attendee male really chased us away from the parking spot that was free telling us we have to park other place because it is for long car (no sign saying so) mean while there are lots of normal vehicles there, then placed the reserved sign right after that. The way he dealt with the situation was not professional at all. Even though this place is very close to the places that we need to come but not coming back for sure.We came back 12pm, when the attendee did that (checkin time is 2pm-12pm) and in the morning the spot was free. Now this is not showing respect + unprofessional for our visit. Not coming back after this.

Location is great. Very comfortable setting. Seems a bit outdated as far as furnishings and bathrooms. Not a deal breaker. Would stay here again if i am in Ostrava in the future.

the location of the hotel and the friendliness of the staff and excellent food,for every bit of praise