Oční klinika NeoVize Praha

The clinic and the procedure was fine, the only unfortunate thing is that the doctor who makes the revisions repeatedly shames you for not being Czech speaker, in every appointment she mentioned I should speak Czech even knowing I am foreigner, I choose this clinic because it's advertised as ENGLISH speaker friendly and all of the staff was indeed very nice and English speaking, the doctor was very unprofessional on that side.

I was waiting three months for this eye exam. I am asked to be there at 7.15 in the morning and considering the fact that the examination would take around 3 hours I move my work meetings in the second part of the day. At 7.10 I am there, the clinic is closed and a group of people are waiting in front of the door already. They indeed opened the door at 7.15, I pay for the examination and wait. At 8.10 I am still there waiting. Why? I don't know and I have no idea when my actual examination will begin. Realizing that I can't make it to my meetings in the afternoon I am asking for my money back because I can't wait any longer. The girl at desk where I paid is telling me: Well

I came to NeoVize with a very bad vision (more than 10-) and they fixed it!! I cannot be more thankful to them!! It was my dream come true!! ❤️❤️❤️

Trifocal Lens replacement. Great clinic, staff and surgeon. No pain, can’t fault the whole experience. Perfect vision, I can see halos around car lights in the dark but as told this will diminish over time.1 MONTH ON No issues, followed advice re antibiotic drops. Healed absolutely fine. Can’t believe no pain, not even a bloodshot eye!

I travelled from the UK and had lens replacement treatment at this clinic at the beginning of September 2021. The results have been spectacular, beyond my wildest dreams and I think, from the follow up exams, even the clinic are pleased with the outcome.The treatment was quite conveyor beltish but professional and in the end (despite my fears) pain free. Dr Továrek was so calming and reassuring, I can't speak highly enough of him.Practically, the Panorama Hotel is a 5 minute walk away with all you could need in the shopping centre next to it.

I had an excellent experience getting ICL here. Completely satisfied with the results!

Had the laser eye surgery here. One day later, perfect eye sight, staff are amazing and there’s helpers on hand that speak English so no need to worry, most staff have some English anyway. Procedure itself is a little uncomfortable but zero pain. €5000 in Ireland, €1440 in this clinic. No brainer.

Nice personnel, professional approach, 1 month after surgery and the result is just perfect.There are 2 things I would recommend changing and personalising a bit more:1) The waiting time for surgery was longer than needed for me.I am a breastfeeding mom who could not take lexauring, so I could easily skip the 1h waiting for the meds (which I did not take) to become effective....2) More information on demand without taking part in the pre-surgery appointment (which you have to already pay for) would be nice. I asked about contradictions for breastfeeding, and also about other restrictions associated with the surgery by email, but no one would tell me, unless I went to the appointment. Also, the pre-surgery examination is valid only for 2months, so be careful about that. I originally indented to go for the surgery in September, but was kind of forced to go earlier...which after all was a good decision though.

Stay away from this company, there are several competitors with better client support. I had the eye surgery in June 2021, right after my surgery I noticed that my vision wasn't correct (indeed worse than before), as I couldn't focus on anything beyond one meter. I requested an examination and the clinic said that I would only be able to take return examinations one month after the surgery, and suggested to schedule it to 6 months after the surgery when the vision should be stabilized. Now I requested the return that should be included in the package (at no additional cost as informed written by them before the surgery) and they charged me for this. Additionally, the website informs that you can parcel the payment at no additional cost, but if you ask for this at the clinic they say it is not possible and ask for the full payment beforehand. Finally, they have two packages, one that includes additional corrections in case of imperfections from the surgery and one that doesn't include these corrections, they do not inform it to you, and you only find about it if your surgery doesn't go as expected. Sincerely sad to have chosen this clinic with so many fair options.

EXCELLENT EXPERIENCE FROM START TO FINISH CANNOT PRAISE THEM ENOUGH.