Hilton Praha

Hotel was nice, seems to have all that was needed. Our room was tiny and the beds were hard. Not what we are used to from Hilton. The staff was friendly at check in and out. It was within walking distance to all the attractions.

The pool was okay but there was a piece of glass and a bunch of hairs like in balls for like two days. The service is excellent but I wouldn’t get the room service because with every order it costed 156 crowns!!! We had the lounge and I think it’s worth it to pay 75$ for because you won’t have to worry about eating supper or snacks. The TV could have maybe have like Disney or something because we stayed at the seventh floor and you know it’s fancier. Beside all that it’s really fancy and you should go it’s really nice the interior but they could have an outside pool and a hot tub, but they have a 2 saunas and 1 steaming room. Best hotel yet not the pool those so if you want a pool I suggest Ibis

Was greeted with free beverages. Room was clean, English television, king bed, robes with slippers. Breakfast had the best selection I have seen throughout Europe so far. Pool and spa were great. Staff was very helpful with billing issues and any request we had. Would stay again.

Hilton Prague has one of the best Staff(s) I have come across in all my stays at a Hilton. The Duty Managers and the Staff are very nice and approachable. The rooms are clean, the gym, the sauna, and all amenities are awesome and the food is always good. I stayed over 10 nights at the same hotel and always appreciated my experience at Hilton Prague.

The Hotel is close to city center and public transport, with a grocery store in less than 5 minutes walk.The staff are very well organized and everyone knows his or her responsibilities and really helpfull.The breakfast was multitude of dishes, fresh and the hot is hot and the cold as it should be.The coffee is amazing, grinds freshly in the automated machine.The rooms are clean and the electricity in them in the right location.The elevators might seem confusing in the first try, but they are smart. After you understand them, they will be very easy and helpful.Definitely I‘ll pick this Hotel in my next visit to Prague.

Hilton Prague is one of the best hotels in the city. The location is great as it is within walking distance to most attractions. Service is impeccable with their well-trained staff. The rooms are clean and well-maintained save for the creaky door to the bathroom. (Please check rm 6022)It offers great value for the price you pay with all the extra amenities you can enjoyduring your stay. (Pool, sauna, gym, etc.). I would highly recommend this hotel to those who want to experience Prague at its finest.

We had two separate stays, both of which were quite enjoyable. First off we were given a King Executive Suite, which was huge, with a separate lounge and two bathrooms (which both had toiletries in old-time, tiny, non-reusable containers). For our return visit, we had a twin executive room which was of ample size and offered a much nicer view of the river and surrounds.Staff were capable and efficient. Pre-stay emails were answered promptly and most requests were granted.As a Hilton Honors Diamond member, on both occasions, I received room upgrades, welcome gifts, full buffet breakfast for two and access to the Executive Lounge. In the evening the lounge offered the usual canapes plus salads, and soup on the second stay. There was a good selection of self-serve wine, beer and spirits.

Beautiful hotel in the heart of downtown Prague. Amazing the perfect location and beautiful views, smooth check-in. The room was modern and very clean. But the service was not great. Some service at the front door is so rude we paid for parking at the parking lot but they think maybe we are the wrong parking they come and asked to look unhappy and unwelcome to our stay in the hotel maybe my hubby and I are Asians. It made for a very stressful experience. The staff was not friendly at the 8-floor breakfast and make me feel look like not respect us make me uncomfortable felt very harassed and hurried for breakfast. I am American Canadian we almost stay everywhere. I support Hilton Hotel because we are Americans. Breakfast was awesome I will definitely be staying at this hotel because I love kindness. I hope the staff needs to try to respect everyone the same better friendly and knowledgeable staff. I would suggest that this might be the Hilton for everyone, it’s sad to see the Hilton brand heading this way. I would like to give very special thanks to the Hilton family and team Hilton’s for always support for our Troops overseas, Veterans, and Military Families and always being so sweet and accommodating really appreciated your team support. I will definitely consider staying and supporting them again if I travel everywhere and will support Hilton! ❤️.

Convenient location, great amenities (good climate control, hot water, water pressure, nicely appointed, well-maintained) but what most stands out is the staff. Hotel is well-staffed and everyone from front desk, door staff and drivers, gift shop, restaurant and housekeeping personnel are remarkably friendly and helpful. They are what is most notable about this hotel and what make the experience so great!

The showers even in the executive rooms are small, and they've changed the room service process since I last stayed here - now you order through an app instead of just picking up the phone - and the new process and very limited room service menu was disappointing.So that, and the fact that my mini bar wasn't refilled for three days despite asking every day, explains why I've given them 4 stars rather than the five stars from my last visit.But the people are lovely and very helpful, there are plenty of food options inside the hotel, and I'll certainly be staying there for my next business visit!