Česká pošta

The worst post office I've ever been to, but you have absolutely no choice.

I've had surprisingly positive experiences here. The machine to provide a waiting list number might prove to be a challenge. 'vyzvednout zasilku' - pick up a package / letter is a pretty safe bet. If you are expecting a larger package and the package code starts with an O you might have to go around the corner and down to the lower level, no number required downstairs.

One of the worst things about Praha 3.Been here for a few years and when collecting parcels I now deem this place to have THE worst customer service assistants in Czech Republic.❌ Rude, unhelpful and aggressive are all frequent, despite being able to speak some Czech, they clearly give the impression they do not like outsiders, and have zero patience for them.

Generally speaking, I usually don't have great experiences in many Ceska Posta offices. However, I'm really surprised to say that my experiences in this post office have been great. The counter staff have been helpful and honest and seem to be kind and willing to try to speak English where possible (I don't speak Czech).

My general experience with ČP is awful. Day-long waiting lines and rude people behind the counter. When they deliver letters, they often come damaged or they simply don’t contact you at all and leave the package at the nearest office. At this office, for a quick letter pickup at non peak hour, I waited 35 mins. However the clerk lady was polite and nice, she earns them at least that one star. Otherwise I would rate this post office minus 2 stars.

terrible service, staff always looking tired and you just don't want to expect anything from them other than a grumpy face with no will to do an easy 3 step work

Not only I was actually home, all day long, when the parcel was “not delivered because I wasn’t at home”… when I went to the post office to pick it up, nobody speaks English and the first lady who attended me was also very rude, kept speaking Czech and telling me (with three words on Google Translate on her computer) that I had the parcel in the “parcel locker”, just pointing me downstairs. The parcel locker required a code, which I didn’t have. I went back upstairs telling her (also with Translate) that I couldn’t open because I received no code and she kept telling me to use the passport. Luckily, one girl in the stall next to her, although she didn’t speak English either, was very very kind and explained it wasn’t in the locker, but in the department downstairs, NEXT to the lockers.Never again.

Awful waiting time. A lot of people and only two windows open.