VETINO Jaggy Praha a.s.

We had an amergency on Saturday night with our dog (got biten by another dog and had an open bone fracture on the leg), and since not many clinics provide this service on Saturday we had to search in Google. I still believe this is one of the best clinics in Prague. The reception is amazing, very spacious, with a separated area for cats and dogs. Coffee and water for free. They saved our dogs life, the doctor - orthopedic surgeon, has very good and calming effect on our dog when arriving there multiple times for a post surgical care, our dog remembers this place and starts to act aggressive :( probably from a fear we will be separated again, as he stayed there 4 days without understanding what's going on. Yes you will pay lots of money, but it's definitely for the best care you are getting. There are for sure cheaper clinics, I can't compare the care as this emergencies don't happen often (fortunately), but I know when your 4 legs friend will end up there, he will be in good hands. They have lots of staff, nurses are very friendly. Sometimes you have to wait longer, because this place is very busy, they have lots of patients.

The best place for your injury pet

This is the worst veterinary office you should know. The doctor examining my cat is from Slovakia her name is MVDr. Lucia Turková her one of the most confusing doctors we know all charges are given before completing the treatment . my cat passed away during surgery but no one contacted us and they left my cat there for more than a week. I can stress that we have tried calling the clinic many times but meeting them is up to your luck. just because it was the only emergency room at night my cat died.

The proposed treatment would have killed our dog. They put our dog under gen. anesthesia to do an MRI. Mind you, our dog has got a load of health problems, incl heart malfunction, which they knew about full well. The dogs heart stopped during the process, or so they claim. They revived the dog and kept him overnight. The bill was 250 usd.Next step, they propose to make a second attempt a week later, which, incl MRI, is for 1300 usd. We go elsewhere, the other vet seems puzzled/horrified regarding their proposal, saying that might easily kill the dog.Last thing, we called this place and asked for them to give us a scan of the medical report they made, the lady said it will be done right away. Two hours later, nothing happened, so I called again, more reassurances that time around, but two days since that call and we still got no report on our hands. We never voiced our discontent during the phone calls. Make what you will out of that. Also they billed us for an eye cream we refused to buy upon question.Expensive and unprofessional, that is our opinion. You can sue me all you want, but I would like the goddamn medical report first.

Excellent clinic! When my dog got severely ill late at night while traveling through Prague this clinic was open and gave us all the help we needed. The veterinary was highly skilled and the other staff very friendly and polite. The dog got hospitalized and he got the needed examinations and treatment. When he was discharged I could see that he trusted and liked the staff. That made me very happy. Thank you for saving my dog!

I had a small emergency late at night on a Saturday with my dog. Luckily it was nothing serious, but the service was great and they were professional. Fees are high which it is expected for emergencies, so it did not bother me. I will keep the contact for any future issues, thank you!

Klinika je zamerana na tazke zdavotne stavy, komplexna starostlivost, mili personal, parkovisko, nonstop prevadzka - pohotovost. Platba kartou/hotovost.The clinic focus to difficult health problems of pets, a complex care, kind staff, a park place, nonstop opened - emergency. Cash or credit card payment. I recommend.

Unfortunately after my last contact with this clinic I am very disappointed and do not recommend.We called in an emergency situation and we were immediately dismissed over the phone, the doctor made assessment of our dog’s issue over the phone without even inviting us for a check up. Suggested orthopaedic issue and said they don’t treat this… Which was by the way a completely wrong assessment. Overall rude staff with no empathy.Our dog was treated immediately in another clinic where the situation was assessed properly!

Really weird approach to customers. I came there with prior reservation specifically for neurologist. For some reason 1st we met with general pediatrician or whatever it was, then she took my dog to the other level to show him to neurologist. I wasn't invited. After checkup same person told me that neurologist is busy now and we have to wait 30 mins and then he will come to talk to me. Waited for an hour - noone came. Asked for him again and got an apology that he is still performing surgery and that in order to proceed to treatment they recommend to do an MRI first (20k) and then most likely to surgery (another 50k) When I asked if maybe it makes sense to try medical treatment 1st and do a surgery only in case its not working they told me to go to my own doctor to do it. Refused to give any medication or prescription. Asked for paper with checkup details, to be able to show it to some other doctors at least, answer was - we will send it to the email later. Nothing so far received. For me it was unfortunately waste of time and 3k czk since I was told absolutely nothing new about my dog condition and didn't get any medicine. So far I've been to at least 3 different vet clinics and out of them this one was the worst.Update after few month: dog was treated medically in the other place and fully recovered.

Amazing vets very professional they saved two my dogs I can’t be more grateful! They have also a hospital and prices are reasonable for the service provided.