Louda Auto a.s.

Super

Velmi negativní zkušenost se servisem Louda Auto v Pardubicích. Měl jsem zapůjčený náhradní vůz, ve kterém jsem měl škodnou událost - střet se zvěří. Poškozený byl pravý přední bok. K nehodě přivolána policie. Počítal jsem, že budu muset uhradit spoluúčast 5 tisíc korun při opravě do 100 tisíc. Nicméně škoda se podle servisu vyšplhala nad 100 tisíc korun a spoluúčast tak je vyšší. Toto jsem ochotný akceptovat. Louda Auto si nicméně nárokovala i opravu poškozeného předního kola, které podle pojišťovny ale nesouvisí se střetem se zvěří. Žádnou další nehodu jsem neměl. Zákazník je obětí škod, které si servis určí a potřebuje zafinancovat

Problem s 'check engine' na Seat Alhambra, v jinem autorizovanem servisu mi rekli ze se muzu objednat na za 3 tydny, nebo jim tam auto nechat a treba na to v pristich dnech budou mit cas.V Louda Auto mi nabidli diagnostiku hned, udelali na pockani a zavadu (jednoduchou) hned odstranili. Parada!

Nic moc čekal jsem nějaký zájem a ten nebyl prostě oči pro pláč!!!

Excellent customer care. Nice prices on the available cars

I bought my Leon in this dealer , about three weeks ago. As usual, in CR , it is very difficult -hit and miss- to find someone willing to speak english, however, when we visited Louda we were introduced to Mr Vrecnik. He assisted us with checking, pricing and financing our new car. He made huge efforts to close the sell, explaining everything several times, even when it wasnt clear to me (not a car purchase expert). Car was promised in two weeks after payment, and it was delivered in due time (even though it was there in stock already, but it got us in between velikonoce (eastern) and labor day. When we got our car, Mr Vrecnik spent a whole hour guiding me on the cars initial setup (he forced me to adjust my seat and mirrors lol.. felt like back to driving school).. and guided me through every basic car preparation step. He even took us to the nearest petrol station, and the day after we got the car, he sent us an email asking how it was.

Bol som na kukande za novym autom. K rozhovoru s personalom som sa ani nedostal. Stacil mi ich pristup ku zakaznikovi, ktory tam prisiel reklamovat veci na jeho aute. Otocka. Zbohom.

I had car trouble on my trip and they were very helpful! I was 1500 km from home with my family, despite busy schedule they helped us out so we could continue our trip. 5+ service.

We ve repair our auto vw touran there and we rent a car. We were very disappointed by the service. It was not a good experience.

not professional , one old man that the stuff said that he lived in America, but not speaking well english!!! I offered to him my car and after loosing 1h of my time he said I can give you 100.000czk (I sell my car for 250.000czk) without even test it.