Hotel a restaurace KRAS

Hotel Terasa" profiles itself as newly reconstructed 4* hotel. I've spent 3 days (& 2 nights) in it and I have no idea how it received those 4*.First off

Staff is very friendly, actually they are my family now. We had a great time drinking here, I met great people, beautiful views and installations.Gracias ❤️

Lovely place, suitable for families with children. We had a family room with terrace, nice view, comfortable beds, spacious place. The dinner and the breakfast were excellent, the restaurant pays a special attention to the way dishes and drinks are served - really above the expectations in small hotels. I wish we could stay here more.

Hotel with incredible location, amazing view of the lake and a great wellness area--> rooms, restaurant and wellness, all have big terrace&lake view--> price included :-breakfast (buffet type)-access to wellness area (indoor pool&jacuzzi; small colourfull aquarium tank ; the 2 saunas were extra - steam& finnish sauna)--> possibility to borrow at the reception for free : ping pong, Playstation 5, hokey , football, kids cinema--> lots of children's play areas inside and outside--> the room was equipped with a small fridge (minibar type) and 2 water glasses--> receptions staff was most welcoming and nice ; easy&smooth check-in and check-out (Thank you!!)The following things were not visible nor available :--> no fitness center--> an informative brochure in the room containing :- opening/functioning hours of all the hotel facilities- description of activities/facilities that the hotel offers and how it works- WI-FI details ; TV channels- standard safety regulations and fire exits with instructionsHotel's complimentary products/items were limited inside the room :--> no electric water kettle (to boil water for tea&coffee) and/or a small coffee machine--> tissues--> large/tall windows with grey thick heavy curtains, but no drapery to adjust room lightInside the hotel area :--> no water dispensers for free use--> no working light sensors from entrance door into the lobby/reception area for guests returning late at night

Good food

Food good, wellness area for free and unlimited. Passing through some kind of admin transition obviously. I don't want to affect negatively the Google stars because of the lack of personal during Christmas and year holidays. But is true that it would be good to have some small details upgraded. Hanger for towels in the swimming pool, sauna and showers... some other small details here and there however, the service in the restaurant and reception was amazing. I'm sad I don't remember the name of this wonderful woman who was in charge during the period we were there.Great to go with kids and loving that I can take my dog there. I'm coming back for sure during summer time. P.s.: you pay for what you get. Cool room is cool, small room is small. Just keep this in mind before booking.

Just be extremely careful if you change your booking and arrive there and they don't know you are coming...I initially booked directly with the hotel system 3 days from 21.8 to 23.8 and then I changed it 13.8 to 15.8. I did this change well in advance on 11.7, using their system, that allows that. I received an email confirming that my change was recorded successfully.I arrived there today and to my surprise, they could not find my updated reservation, just the original one, which seems so strange since I have the email confirmation of a successful change date.Just be careful if you change dates because it seems their booking system is not at all reliable. I ONLY drove 40 minutes, maybe you might loose a lot more time getting there to find out the changes you make in your booking does not reflect in their systems

Great location, excellent service and tasty cuisine (home-made pasta, pizza, etc.). Very kind staff. We will gladly come back.

Amazing hotel on pond shore with beautiful view. Hotel has completely new equipment and is great place to spend a weekend with our without kids. Kids have many ways to play here including kids cinema, two playrooms or a pool. Adults can relax in pool as well, but welness might be better choice. There are two saunas, steam room and a whirlpool. Food is very good, tasty and fresh. The service and staff is friendly and nice and will fulfill any possible wish. Parking is just in front of entrance so you won't need to carry your stuff far away. Definitely worth visiting this place.

Great place for vacations with kids. Many areas to play are available - in the restaurant, on the terrace, a dedicated play room, a completely renovated pool, playground in the yard. The hotel is very clean, the rooms and associated terraces are big and have a fantastic view.