POČÍTAČOVÁ POHOTOVOST

Diagnosis for 1300 czk!!!!!

Culture and Czech history!

Potřeboval jsem servis pro naši kancelářskou tiskárnu. Myslel jsem, že jdu ke zkušeným opravářům, kterým ukáži tiskové chyby, řeknu, co tiskárna dělá špatně a oni dokáží ze zkušenosti alespoň přibližně odhadnout cenu opravy. Realita byla taková, že moje jakákoliv snaha říci, co tiskárna dělá špatně, byla rychle ukončena tím, že nejdřív se musí dělat diagnostika za 666 Kč a pak se uvidí.Vůbec by mi nevadilo, kdyby mi bylo řečeno, že tiskárny za 12k neopravují, protože to není lukrativní. Ale ta míra neochoty a naprostého nezájmu působila jak z jiného světa. Takové to setkání s člověkem, ze kterého máte blbý pocit celý zbytek dne.

good price ))

Professional and fast service, fair prices, friendly staff... still impressed to witness a company where they care about the customer more than about making fast money, this would be my first choice.

It is a pity that place we were recommended appeares to be so dissappointing. First of all we were told the wrong price. My english is not so bad to make a mistake befween 1300 and 130 by voice. It sound too different. It was also our mistake of course not to check the price in paper, but the pronouncation of the seller was very legible and I even have no idea of this kind of mistake. We were really upset by the price appeares to be ten times bigger in paper than were said. The second upset was about timing. First of all diagnostics, which were told we will get on the second day was ready on monday (the order was at wednesday). It is awfull, when you really need the laptop quickly in your journey and diagnostics take so long, much longer than we could afford. If we were told about this timing, we'd refuses to do it at all. And because of this it looks like we pay for nothing: we had no time to any repair due to flight in wednesday.

I have brought my HP printer which stopped to process paper properly following a transport by car. I found an intact black 5cm long and 2 cm wide plastic part which I gave the receptionist. I paid 665, CZK for diagnostics on 22nd June 2020.On 30th June I was told the printer is ready for pick up and was considered unrepairable.I brought the printer home and after quick survery was able to insert the black part in 5-7 minutes.I do think these experts deliver suboptimal service.

They were fast. Thanks!

Ok

Do tohoto servisu jezdím už velmi dlouho (cca 10 let, mozna i dele) a vždy spokojenost. Vozíme tam soukrome i firemní pocitace a telefony. Jednou jsem vyzkousela jiny servis (byl k nam bliz a spechali jsme) a po trech mesicich mi pocitac vratily neopraveny…odvezla jsme k vam a do 14 dnu byl zpet a krasne slape:) dekuji a za chvili jsem zase u vas s jednim displejem:)