FlixBus

No toilet on long distace buses. I will avoid that company at all costs. Customer Service is really bad

Big time wasters and non competent abominations!!! 0 stars.Not possible to buy a ticket over internet in 2023!!! They will take the money but not give the ticket. From their web site: If no ticket is send, we'll return the money over 12 days?Why did you take my money if don't give me no ticket??????Same payment issues with their web site are ongoing for more then 5 years.I tried every payment method, and many different working cards.This carrier has the monopoly , but their service is disgusting and non existent!!!!!!

I booked a Flix bus ticket for my journey but they reschedule my journey by themselves which disturbes my plans for journey, when asking for a cancellation of the ticket due rescheduling they are not refunding cash back into the bank account and giving me useless voucher(which bounds a customer to use their bus in any circumstances).Flix Bus services don't care rights of a customer infront of their income.worse Bus service company I have ever seen in my life

the driver did not open my suitcases and quickly left with them! And the Flixbus help center can't call their employee to see if everything is ok! Terrible service!Směr Košice 866 in Prague at 6:30, 20.09

Was dekayed 30 min from Vienna to Brno. The worst part is that no info was given at anytime. The bus was clean and comfortable but the driver played loud music and did not care whether the passengers liked it or not. On the way back from Brno to Vienna, no info on the platform no was given. When asked at the info desk, he said “it can stop anywhere in the station!” Rude and not helpful.

Valid for BRNO only! Can't tell for any other place. Disaster. Based on ticket requirements,, you have to be there 15 minutes before departure. There is info about departing position on the ticket, however, as I was told by the guy in the booth, the busses are randomly standing anywhere on the parking field outside of any bus stops. Previous time I've been doing that for 45 minutes - running around like idiot and checked out five other busses before I turned to the guy in booth who confirmed me it's one hour late because the app didn't show any delay. The bus stood at start of the bus station. This time I've been more cautious and 5 minutes after it was already late i (I was there 20 minutes) went to query about it to the booth. While I was standing in queue a bus (the same line and even same time as before) came to the other end of the bus station outside of any parking slot and left after a while, and the guy in the booth confirmed me that it was my bus. No, never again with this company. They don't have a departure table, so you must go see the guy, wait in the queue and run after every bus to check out if it's not yours. Anything is better than this. It's direct competitor Regiojet is so much better, even if they don't have their app.

This is my first time traveling with this bus!!! Bus and seat is good and comfortable!!! Timing is not so best !!! I am traveling right now!!! From Vienna to Prague from 9:30 to 13:35 !! It say free WiFi but at first 10 minutes it work and after it stopped working!! I asked with the driver and another staff they told me NO WiFi in rude voice!!!! Power outlets is also not working!!! Other passengers is also complaining about power outlets but they don’t care!!! They are busy chatting with each other!!!But in web it said free WiFi and power outlets !!! This bus is direct service it didn’t stop on the way!! If you have to drink or eat please buy before onboard!!!

Flix bus is great. Never met a bad driver. One problem though, if you buy a front seat" ticket for extra money flix bus crew will act like the first row isnt the front seat and move you to the second row so assistant bus driver can have the first row.. Its happened more than once. We pay good money for those seats so be aware you may not be getting the seat you select."

Thank you Flex The return from the Florida Keys to Miami was excellent The driver Very professional. control and safety of bus driving...arriving on time at our destination. I would definitely use your services again