CovidPoint - ČSAP, z.s.

Booked a same-day test last minute the night before due to urgent itinerary change. The test was fast and I received the result in the evening. Customer service is responsive too.

Bought a PCR test online for 8am, results to be sent by 12pm that night. The testing was simple enough, but the results never arrived.Their support email address does not work and the emails bounce and there are no other contact details. We had to visit the office in person (yellow building beside the testing points) and ask for the result print out.

Everywhere is written that in case you cannot come, please cancel so any other people had a possibility to book this time. All is great, we will return you 80% of the price. BUT! In the moment you cancel you see the message that the money will be returned as credit to your account in the app!!!Sorry, you are takong 20% which is totally ok but return the money not give me a voucher!!!

Friendly staff, but don’t except the result! i got mine after 3 days waiting when I called them like 3 times.Now I am again waiting already 30 hours, in other places around Prague I got my result within 23 hours …

1/5: I paid for a two hour rapid PCR test - I didn't get results until six hours later.1/5: I didn't get my medical certificate upon being informed by SMS for my results. I was simply informed of being negative.1/5: I have been unable to actually view my medical certificate because one has to use a government database rather than just viewing it in say your'e email (which is what other test places do). The website simultaneously claims that my information is an unknown input" and that "I have exceeded my login attempts" with no further information. It has been 9 hours and I still haven't received any SMS codeAvoid this place and go to GHC on Wenceslas Square at least its run competently."

I never received my E-Mail with the Covid PCR Result. It seems that they dont cant handle the technical Background very well. I had a Flight the next Day, without the Test Result a had probably canceled them. The CZ Aids Help (i guess) in the near has the Results at the Reception, and will print them out. Without the Help of them i couldnt have made my Flight. Thanks. But in Case of PCR Test, maybe use a nother Service Station.

By far the worst covid sampling place. While the staff is friendly, you wait for way too long in line for the test (even with a reservation), then you wait a long time for the SMS result to arrive and then you have a 50/50 chance of actually getting the certificate in your mail. All this at a higher price than other sampling points. I’ll recommend you go to Prevedig instead

You wait 30 min in the queue for a service they promote as fast" and at the end they tell you their was a problem with your reservation and you have to find another slot. Go there and back + wait = 1h30 lost in my working day. Definitely not a place I will come back to test myself !"

After making an early morning appointment, I discovered upon arrival that appointment times were not honored; it was a long line of first come