Form Factory Fitness Center Vršovická

Was looking for a gym in Prague, liked the fact that it has pool and sauna. The gym was pretty old and small, but all the essentials were there. The whole building in general is pretty old. The pool and sauna were good.However, while I was in sauna with my friend I left my shoes where all the people left it, under the benches same as my friend and plenty of other people. After it I couldn’t find my shoes and I realised that they were stolen. When I came up to the reception to ask for any help they said that it’s my fault and didn’t do anything, except for staring at me.

Can be a nice place to relax but it has deteriorated over the last few years. And the cleaners need some training in basic decent behaviour. They need to learn not to harass clients in the changing rooms so that they can finish work early when the manager is not there. I will probably not renew my contract if it doesn't improve.

Had my shoes stolen from there multiple times and their cameras don’t work. Think about at least installing a camera if you are encouraging people to take their shoes off before the spa area, and can do nothing when these get stolen. Or may be hang a warning so that nobody leaves good shoes there, since your members steal?Update: if you are going to answer, than answer in the language the review is written in. Secondly, looking at the reviews, I’m not the only one who had their stuff stolen in your gym and what’s your reaction? You don’t care. Your cameras still don’t work (or are they conveniently shut down?) which makes me think that it’s your stuff who is involved in the theft. Get yourself together and start doing what you should do, which is at least having working cameras in place.

TL;DR a nice gym and pool, but there are hygiene problems with the sauna that the management refuses to fix!Form Factory Veršovická used to be my go-to gym for over 2 years, especially after the pool at Form Factory Harfa got closed. Unfortunately, everything changed when I dared to complain to the manager about a serious hygiene problem at the sauna, which gets overpopulated too often. Sometimes 15-16 people in a sauna which, according to its manual (I checked!), fits for 9 people maximum. Every time I used the sauna I was suffocating. So I sent an email to the manager, in which I complained about this disturbing situation and asked to limit the number of people in the sauna. The manager ignored my email for several weeks. I asked the receptionist if the manager read it and the receptionist confirmed that she did, yet her answer (to the receptionist, not to me) was that there is nothing to do about it.After several attempts to get a response, including through the manager of Form Factory Vinohradska (did you know that there is no top management of Form Factory in Czechia?), the manager finally answered, claiming that she never saw my email (although the receptionist told me that she did) and offered impractical solutions, such as coming in different hours or tell people by myself to get outside of the sauna if it’s too crowded! Can you imagine??To be clear, there are signs in the sauna’s door against entering with a bathing suit or flip flops, and also a sign against putting essential oils in the sauna’s heating spot. All I asked for was another sign which would limit the number of people, according to the number that can actually enter. The manager was very rude to me in her responses. Not only that, when I dared complaining to the receptionist about the situation again, she simply terminated my membership, without even asking for my response!It is a great shame that this club, which to me has a nice gym equipment, pool and classes, also has such a management that shows complete opacity to hygienic issues at the club’s sauna, not to mention her dealing with her client. I can only speak for myself, of course. But I know for a fact that many others complain, yet nothing has been done.But I guess it’s true that everything happens for a reason. Thanks to this terrible experience, I found a much better place to work out and swim for almost the same price. They do limit the number of people in the sauna, by the way. I’m not gonna recommend it publicly, since I don’t want it to get overpopulated as well. But I encourage you not to settle for what’s important to you and seek for alternatives, if you are bothered by similar experiences.PS the manager responded here that my membership was terminated based on my request, and that's a false representation of what really happened! I asked her receptionist to check about the possibility of terminating, but then the manager didn't even ask me and terminated my membership. I think anyone should think whether he or she wants to support such a place, that dares to say such untrue things about its former loyal clients. What a shame!

One of the worst gyms I have ever been. It’s pretty hot inside and cooling doesn’t work

Pretty well maintained fitness centre, with swimming pool and sauna. Gym space is a bit small though, and tends to get crowded during peak hours.

Why do the cleaners hoover during busy hours!!?? It’s so stupid.Great gym overall. Lacking calf machine. Not enough benches as well. Some of the seats on the benches fall down which makes it pretty dangerous as well.

I never saw a more stylish swimming pool with art it's like a pool muzeumNegative point: sometimes it's crowded and people talk loadly

Worst FF gym. Tiny gym area. Idiotic layout. Limited number of equipment. Equipment is damaged and old. Complete disappointment. Don’t be fooled by the swimming pool and the sauna. Sauna is dirty and stinky, you will never want to get there.

The worst fitness club I ever been. First time I visit the club without wi-fi, sorry, but how it’s even possible in 2023? Stuff always turn off air conditioner, like for real? Club is full of people, it’s hot, humid, and they don’t mind to turn on air conditioner, just why? If you come for cardio here, forget, with this air, without any ac, you will leave this club on ambulance. It feels like to work out in sauna. Inhuman conditions for the modern fitness club! Besides all of these, there are also very unpleasant receptionists!