Best Tour, s.r.o.

We booked 2 tours from Best Tours and were delighted by both. Drivers were punctual and friendly and our tour guide, Veronica, was fantastic.She patiently answered many questions and was clearly very well read and passionate about local history. We will definitely book with best tours again next time we're in Prague.

We booked on the Prague Castle in Detail tour two days ago from our hotel and were given a voucher to pay the guide. Got picked up on time today and even though castle was right next door was taken back into middle of town to Best Tour Kiosk told to pay 200 crowns more and an hour later on different bus got to castle. The guide was so hard to hear and useless that one group phoned office to complain. It was the worst guided tour I have ever been on and felt ripped off and messed around. Would never recommend them. Left a complaint with hotel to deal with

We had a great trip to Terezin, and the tour guide was very informative. If possible I would recommend a full day tour as there is so much to see there

My advise to you.. Dont buy any trip from this company...they change the program without ensuring that the customer is informed. Long tour, not for childeren.

Arranged a terezin tour with this company via GetYour Guide. Prompt pick up and friendly staff. Knowledgeable tour guide. Would have preferred to have some time to explore ourselves as well though as only saw part of it. Didnt get to go in a lot of places

They picked me up 20 minutes later than agreed. At the end of the journey they wanted to leave us in the middle of nowhere in Prague instead of taking us to our hotel. This raised a lot of complains since in their brochure it is clearly written “pick up and drop off included”. It was quite unprofessional to me.

I took the Best tour s.r.o. To Terezin in May 2023. I would not recommend using this company. The tour was poorly organized. I was picked up at the hotel at 9:10 and we were suppose to leave Prague at 9:30. But there was some mix up with other guests and we did not finally leave until 11am. Once we got to Terezin we were very rushed the entire time and did not see all the spots of this very sad place. The guide was rushed and we did not have the time to understand each stop. This tour was very disappointing.

Good price for the tours and a lot to see in the places, specially in Prague

Il nostro albergo ha prenotato x noi il tour completo di Praga. Durato tutto il giorno pagato 2.550 corone a testa. L'autista è venuto in albergo a prenderci e una volta raccolti tutti i clienti, eravamo in 6 in totale, ci siamo diretti in piazza Vadislao dove è salita la guida. Ha parlato tutta la giornata sia in inglese e sia in spagnolo x accontentare e far capire a tutti. Si è girato inizialmente in un piccolo bus x poi dirigersi e visitato il Castello di Praga, Vecchio Palazzo Reale, Basilica di San Giorgio, Cattedrale di San Vito e camminato nel Vicolo d'Oro. Abbiamo attraversato il Quartiere Piccolo, una sosta al birrificio Staropramen dove abbiamo potuto anche assaggiare la loro birra. Ripreso il piccolo bus x vedere la Casa Danzante, Teatro Nazionale, Ponte Carlo, Piazza della Città Vecchia dove aveva iniziato a piovere. Conclusa la giornata a bordo del battello. La guida turistica è sempre stata molto dettagliato nei particolari e chiedendo dava ulteriori informazioni. Purtroppo abbiamo visto tanto ma solamente al mattino abbiamo potuto fare visite interne x mancanza di tempo. Il prezzo è caro ma tutto era compreso nel pacchetto più il rientro in albergo. È possibile anche fare gite più corte di solo alcune ore. Il loro dépliant è ampliamente dettagliato in tutte varie lingue.

We booked boat cruise with dinner. From pick up from hotel to drop off to hotel everything was more or less perfect.