Zámek Loučeň

It was such a great experience. We took Christmas tree tour". It was entertaining

Excellent guided tour. I think I have never been on any better. And I've been on so many before:) Also nice park with attractions for kids.

Comfortable suites, good service and a great restaurant - the adjacent park of Loucen Chateau is ideal for children!The perfect starting point for excursions to Prague, Kutná Hora, etc.

Overall the garden with the labyrinths is nice and also the playground for kids was well equipped and maintained despite it was winter.The castle visit for kids is better suited for 4 or 5 years old children, however the fact that in winter the visit was not guided by the princess could be disappointing for the kids.Despite we asked at the entrance if there was any open restaurant and got confirmation, everything was closed. We had to finish the visit earlier because we couldn't stay the whole day without food and couldn't enjoy the rest of the park.I advise to avoid visit in winter unless calling in advance to check whether any restaurant is open and how the visit of the castle is handled. However the place has high potential to be a nice experience as other people reviewed.

Great place to visit , though a bit expensive in season. The multiple labyrinths located around the château gardens keep kids occupied for a few hours. The inside of the château is also very nice and the Vtipna kase Cafe is cozy and has great food. In the winter, though, some of the labyrinths are not accessible.

Beautiful chateau with a nice view and the best park full of labyrinths and mazes! They have funny program for kids during summer and at some special occasions during the whole year. There is also a chilling zone with 'fatboys' in the shade in front of the chateau.

Great place for families with children, they will enjoy themselves a lot. Many people today, cause it is czech national holiday. Restaurant is not so good, not so many choices and prices are little bit higher, but in limits :-)..

Enjoyed a very nice wedding here, might be a bit pricey, but that is to be expected with location...

Really Really terrible experience at the castle for our wedding!We planned our wedding and could have had it literally anywhere in the world but because my wife is Czech we decided to have it Prague and I thought it would be fitting to have it in a castle because she is my princess.Let me say this was not the cheapest option as there were a number of other lower and similar priced castles but we chose this one because of its allure and majestic photographic potential.We had an amazing wedding planner who assisted us in every way possible that was within her means but here is where it all went wrong and become a nightmare instead of the best day of our lives:- Sound is very very important! probably as important as the venue and photographs. They completely failed in this department! at our service they provided sound in our wedding package but it was one little speaker, manned buy an old guy in the corner. Not any person in the crowd could hear the music that my wife obsessed about for hours and hours. When she walked down the isle nobody hear the song that was supposed to make me cry and thats so sad. Nobody could here the service or anything for that matter until we said I do TERRIBLE!- The DJ provided to us cancelled he's services a week before our wedding because he didn't have our music playlists even though we came prepared with our playlists as he didn't understand the songs. He was kind enough to allow us to use he's sound system for a cheaper rate and one of my friends did the DJ duties. The DJ insisted on strobe lights and a disco ball inside the venue that almost entirely ruined all our party photos. We didn't know where the hell to disconnect the lights and didn't want to be liable for any damages so we left it on!- The translator provided to us cancelled last minute for whatever reason and they provided a replacement that could barely understand English herself... Nothing against her but she should never have been put in this position!!- Caterer is where it really got messy! We were forced to use 1 of 2 caters that the castle wants to use otherwise we would need to pay an extra 50 000 czk to use our own catering company. This guy is the single reason why i am writing this review in the first place! We came for tasting twice told him what exactly what quality of products we wanted and he gave us exactly the opposite. We wanted a snack table with canapés, nice cheeses, prosciutto, meat cuts and a leg of pork, jams, fresh fruits and amazing breads! We imagined a beautifully decorated table with the best of what he could provide but he gave us the worst possible cheese, no prosciutto, underwhelming fruits and 3 big jams with zero decoration... it looked like something in hospital.- We also ordered the full food package and again were disappointed. The soup was absolutely disgusting! its a Czech tradition for the newly weds to feed each other soup on the wedding day but dam that was the worst I've ever tasted in Czech Republic. We had a fish starter that when we tasted it before was palatable but on the wedding day was terrible. We ordered the duck main and this was the highlight of our day as it actually tasted amazing and exactly as we wanted but it was all ruined by the cake. The cake was some cheap cream cake exactly want we didn't order to taste :( this almost brought my wife to tears and got me soooooo angry on our very special day!- We Also ordered a the unlimited drinking/alcohol package and chose the Italian wines and unfortunately they provided cheap Hungarian wines.One thing is clear... its a profitable business where service doesn't really matter. Loucen needs to understand that it takes more than just having a beautiful castle with great facilities to be a wedding venue!! We can never get that special wedding moment back and when it mattered most they dropped the ball and made us look really bad.My only advice to the castle is your only as good as your service providers!!

The staff for the first few days were absolutely amazing. The children's room had a few hazards, which inevitably led to a girl splitting her head open on a table that didn't have the plastic covering on a metal end, some tables had the plastic while others didn't. The toy box had nails sticking out. When the girl split her head, they removed the hazards upon my wife's request. I was in the room playing with the kids when this happened.The staff, who hadn't been there yet this week, were unprofessional. Saying things like if you have a personal problem you should go home" or "If they would've watched their kids this wouldn't have happened"A simple apology would've sufficed