Auto ESA Brno

The worst experience in my live...they sold us a car (one year warranty and with all verification done )that they knew it that is broke and they didn't told us nothing and now after 3 months the car isn't work at all and when we went back at them they refuse to repair the car and a lot of lies and by the way they are racist too they were lauthing in our face and nobody speaks english in such a big company...but when we bought the car everyone spoke english...I don't recomand autoesa to nobody even to my worst enemy.

On their web-site it is written that price on installments is less than price if if you pay cash. ITS NOT TRUE. when you go their, actually reduced price is for business owners. This is against CZ law, they should mark on web-site correct information!!!!

Don't eve try. Had second poor experience with me , It started with the lady on the call from call center who was persuating me for 3 days to come and try to sell the car. She was promising that they changed and i will not have poor experience again :). After i decided to give a second shot, they inspected the car for 5 minutes and after informed me they are not intrested in the car cause they have too many of those and my car does not sell well on the market :-D.Again waste of time.

All the staff inside of this branch are racists and they are not helpful, today I went here and asked to is anyone speaks english I'll buy a car, all the staff inside of the office said just NE CESKY, and they said me to go and they didn't help they are just bubbling with weak voice only czech. If you are speak only czech do not make your website english friendly and your customer service as well. Your staff totally racist.MY RECOMMENDATION FOR NON CZECH SPEAKERS WHO STARTED TO LIVING IN BRNO DO NOT GO TO THIS AUTO GARAGE.

Sorry ESA Brno, but each visit to ESA is to find out how retarded things can be and just waste time. You advertise great discounts for credit. Waited 3 hours just to find out that advertised monthly payment was 2 times less than real one. Next time you even can't calculate the price without giving 3000 czk nonrefundable deposit to deliver car to Brno from Prague. So have to pay non refundable deposit and wait for half a week just to get to know what is the total price for the car? WTH? Well at least seller was honest saying that his colleges on email and phone will tell you anything just to get customers inside. Crazy to think that there are still companies that get customers that way, but here you are.

The worst place to sale or buy a car everI’d never recommend it to anyoneBad at communication. Not willing to show you the cars you want to see. Showing you cars that are actually reserved wasting your time. If you speak English only they even laugh at you. They promise discount which they don't communicate in exact figures.Me personally I had a Very bad experience. Don't recommend at all.

Car is fine and excellent quality but I've just bought it so I don't have a loan. Problem is that the settlement with Ceska Sporitelna Auto Leasing meant I had to pay all future interest on the loan. My advice is do not take out a loan on the car you buy as if you wish to exit it early you will get no benefits at all. They gave me a deal on my Zivno and not as a Natural Person. Complete waste of time!!!! Anyway, it's now paid and I can move on.

There is not a lot of people that speak english, if you need one, please ask for Lukas Jahoda. He was very nice and attentions, explaining all he could. If the car you choose is from abroad then be ready to wait more than 3 weeks for all the paperwork to arrive at your home. I believe it would be much quicker if the car is from Czech. You can leave with the car in the same day. Being a foreigner is going to be difficult to get a loan so its better if you have it to pay in cash.

Don't even waste your time in life to bother visiting. They broke my car's part during test drive while I wanted to sell my car. They did the typical conversation to bargain with me like I was a kid who doesn't know the price of car. Was I in a Chinese wet market to bargain for vegetable price? They would further hassle you on phone while you are on the way driving back home by car.