Česká spořitelna, a.s. - pobočka

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I’ve been with the bank almost 10 years. Save yourself a headache and open an account with a different bank.ČS has disturbingly bad customer service. The app is great but anything you need to do in person is a nightmare. The representatives don’t know their own portfolio, they’re rude, condescending, and quite frankly a waste of your time. If you ever have a dispute over account numbers - good luck. Because the reps are not gonna help you. The escalation process is a joke too. They’re not interested in solving your problem they just want to close your ticket. Even Vodafone has better trained reps that deal with escalation, and that company has its very own place in hell. Being worse than Vodafone is a tougher task but ČS succeeded. Congratulations

Mám to kousek, ..

Manipulatívni ľudia, ktorí chcú len voľbu vášho vedomia, vašu vôľu, ktorú im máte slobodne" dať."

Nejhorší možná pobočka... telefon nevezmou, nekompetentní informace pořád konzultují s infolinkou a zásadně se vás snaží odeslat na jinou pobočku ... strašlivá zkušenost :(