Lékařská pohotovost pro dospělé - LSPP

Absolutely horrible experience with my boyfriend. He had enormous stomach ache and nausea and the doctors did not seem to care at all. They did not even control his belly using hands, nor send him to x-ray or ultrasound. They just said it is food poisoning. After the pain did not stop for several hours, we had to visit another hospital in Prague, where he was diagnosed with accute bowel inflammation. Extremely disappointed with their services at motor emergency and the staff was also rude and unprofessional.

Leaving review for Orto Ambulanci FNM. As a person who pays 100s of 1000s in taxes and have VZP insurance I’m shoked w a quality of service Czech medicine can offer. waited in the queue for 4+ hours for a simple check up, never got in and left. wow, here is a well deserved 1 star.

very unpleasant in the conversation, so the question is whether you came from Ukraine, why did I come so early. I guess I should go when it's an emergency and not when it suits them? if you don't understand something, they shout at you basic culture 1

Although the building itself is old and a bit grungy, the doctors who saw me were very friendly and supportive! I have never had such a positive experience before in an emergency room!

Disgusting. I went to the emergency department and was dismissed like trash. I went because you have to be reviewed by a doctor first before you can take anything as I was breastfeeding. She shook her head and sighed repeatively at me, even made a comment about why did I go to my gp. From the moment you step in the doctors are annoyed that you’re there and clearly hate their jobs so they dont do them correctly. I was spoken down to, by a doctor who could barely communicate and refuse to have my czech speaking husband to translate. Go to another hospital.

Shocked at the rude behavior of the staff! They kept calling out the wrong ticket number, and then came out and shouted at me for not responding. Talked down at me and made me feel guilty and ashamed for coming in for an urgent prescription that I needed which, apparently, is a non-emergency

I am sure there are lots of very good people working here but my experience was that the lady at the foreigners desk was actually in my opinion a disgrace to the hospital. In saying that medical staff were professional and this was a few months ago - but I still feel strongly about it.. In my opinion I would urge the no doubt hard working and professional management team to observe quietly how the receptionist speaks to all foreigners (I am British and she was obnoxious to me and was even worse to the perfectly polite Russian man behind me). I respect all of the people working here but I would prefer to see this woman work somewhere else more suitable - she would be good for controlling football hooligans or something but not as a receptionist in a hospital with such a high reputation.

It's a big hospital, and the top doctors are great. However, you can't expect good service and skills every time, and except for important sections, I'd say half of the nurses have low motivation, are lazy, and rude. I was hospitalised, couldn't tolerate the hygiene level of the ward as well as rude nurses who play loud music overnight. They ignore your nurse calls. I was tired out after a week's hospitalisation.

Very rude MUDR.mikulecka lucie,let my son take off his clothes and check, but just listened to the lungs. Say you get out if you don't taking off your clothes."And always said what kind of virus we may bring from China. Disgusting doctor"

FOR FOREIGNERSI had the worst experience at this hospital emergency yesterday. Over 5 hours i waited with 38 degrees fever and pain. The people working at the hospital especially the doctor with her assistant were super racist to me! Whenever i ask for help or try to understand why is the numbers always going with wrong order they didnt give me a proper answer instead they were being super racist and rude to me also they push me to the corridor. I paid around 80 euros because they didnt accept my insurance and it is said to me all doctors can speak in English because it has a foreign department but the doctor forced me to use google translate with a loud voice. They were reprimanding me as if im a kid. This hospital is a huge disaster the woman doctor who is taking care with me was a horrible doctor i had to go back to my country for getting a better health service and she misdiagnosed, not surprised because she didnt even ask for any analysis…Thank god im so much better after the correct medications. If you are tourist please for your own health do NOT visit this hospital…